Privacy Policy

At TheKoreanSkin, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains the types of information we may collect when you visit our website, place an order, contact us, or otherwise interact with our store.

Information We May Collect

Depending on how you use our website, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order details and purchase history
  • Information required to process payments
  • Website usage and device information
  • Communications sent to our customer support team

How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Arrange delivery of your purchases
  • Provide order confirmations and updates
  • Respond to questions and customer support requests
  • Process eligible returns, exchanges, or refunds
  • Improve our website, products, and services
  • Detect or prevent fraudulent activity
  • Maintain business and transaction records
  • Send promotional communications where permitted and appropriate

Payment Information

Payments may be processed through third-party payment service providers. Depending on the payment method used, relevant payment information may be handled directly by those providers.

We recommend reviewing the privacy terms of any payment provider you use.

Sharing of Information

We may share necessary personal information with trusted third parties that help us operate our business, including:

  • Courier and delivery companies
  • Payment processing providers
  • Website and e-commerce service providers
  • Analytics and technology providers
  • Professional or regulatory authorities where legally required

We do not intend to sell customers' personal information as a business product.

Cookies

Our website may use cookies or similar technologies to operate essential website functions, remember preferences, understand website usage, and improve the shopping experience.

Your browser may allow you to manage or disable cookies, although disabling certain cookies may affect website functionality.

Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Information

You may contact us if you would like to request correction or deletion of personal information held by us, subject to any legal, accounting, fraud-prevention, or business record-keeping obligations.

Third-Party Services

Our website may contain integrations or links to services operated by third parties. TheKoreanSkin is not responsible for the privacy practices of independently operated third-party services.

Changes to This Policy

We may update this Privacy Policy when our business practices, services, or legal obligations change. The latest version will be published on our website with an updated revision date.

Contact Us

For privacy-related questions:

Email: support@thekoreanskin.store
Phone: 0311-6632746